-: Job Description :-                 

Job Requirements:
Walk-in on Wednesday 9th December 2015 to Friday 11th December 2015
Walk In Timing: 10.0 PM - 3.00 PM
Walk In Venue: Noida

IGATE Global Solutions Limited,
Plot No. 142, Block B, Noida Special Economic Zone (NSEZ)
Landmark Near Sector-82 Noida- 201305.

Desired Candidate Profile :

• Should have 0-1 years Exp in Technical support,Windows admin, Active directory Basic Active Directory Administration for user accounts and other business applications; Adds, changes & deletions etc. 
• Maintenance of Security & Distribution list membership 
• User administration of customer email accounts.
• Must have Technical Bachmor's degree ( B.E/ M.Tech/ BCA/ MCA)
• With minimum 60% marks in 10th ,12th and Graduation. 
• Should have excellent communication skills Should be ready for 24*7 shifts 
• Should be ready to work on client site (Aristocrat-Noida) 
• Should be ready for one year Contract

Job description :
Provide a high quality level of support for issues logged via Phone,
Ensure documented SLAs are exceeded or met.
Create, update, escalate and close incident and service requests in IT Ticketing System.
Perform application installation and configuration.
Escalate unresolved issues in a timely and effective manner.
Review documented processes and Knowledge Base articles.
Ensure responses to customers are professional, timely and effective.

Mandatory Documents :

• Carry the mail print out to the venue.
• Carry 3 months latest pay slip and Hike/Offer Letter.
• One copy of their updated resume.
• One passport size photograph

Qualifications : BE / BTech / MCA
Primary Location:
Noida SEZ - Unitech
Unitech, Plot # 20 & 21 11th & 12th Floor Sector 135
Noida 0
Minimum Experience: Fresher

Contact Name -  Shweta Malik
Job Field : IT/Software/Others

Job Profile : Systems Engineer - Technical Service Desk

Skill Required : Good communication skills